One thing that always makes me a little bit irrationally guilty about my blog is when people come to my blog looking for information on how to do something. Sometimes I know (or strongly suspect) they are not finding what they wanted on my blog. My professional training as a technical writer makes me cringe whenever I get that feeling. I've been resisting doing anything about it until today. Take the case of my
blog entry about how to send email from a phone number.
That post was about a very specifc feature about my carrier T-Mobile. Let me set the record straight about that post.
I send and receive email from my cell phone all the time, but the method I described in that blog entry is not how I do it.
Beginning of technical writing section:
How to send email from my cell phone: I set up my phone as soon as I get it. I define the email accounts I want to use by going into the set up menus and entering a few very important, standard pieces of information all email set ups need to know. Setting up the phone is just like setting up your computer at home to check email.
To do that, I need to pick an mail server type. Typically, these are "POP" or "IMAP." POP means that the email server sends all messages to your local machine and deletes them from ther server. IMAP means that the server keeps all the messages until you specifically move or delete them and you can look at them from any imap-enabled email viewing system.
On my phone, I use pop.
To set it up, I enter 1) my POP3 server for incoming mail, 2) my SMTP
server for outgoing mail, 3) my user name, 4) my password, 5) the name that appears in my addressee's "from" line whenever they receive my email.
The most complex part if this process is finding the appropriate menus on my phone, learning how to enter the "@" symbol, and finding the names of the popd and smtp servers from my internet service providers. I don't even start trying to set up mail before I learn those things for each email account I want to use. Once I do, I'm set to go. It usually takes me about an hour from the time I start till the time I can send mail from my two or three accounts on my phone.
Where do I find out all these things. The phone menus and text entry system, I learn from the phone's user manual. Always, my internet service provider's web site provides the POP3 and SMTP server names it provides. I just have to search their web sites.
End of technical writing section.
That previous post refered to the T-Moble "feature" on the Sony Ericsson T610 that, whenever you go to the picture menu and send a picture from there, it always shows up as coming from a phone number. However, when you go to the email menu to send an email, there was no way from the menus you could make the email come from a phone number, too. At least, I did not know the way until I called customer care that one time.
My motivation for giving in to my technical writing tendency is to boost readership of my site a little bit, perhaps. My readership is increasing lately, but it is so gradual sometimes that I think it is just that I have more posts for Google hits to find. If I provide information that is actually useful to someone, that can't be a bad thing for them or for my site's hit rate. So look for more of this kind of thing.